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Troubleshooting Steps on the TruckIT Portal

This guide offers essential troubleshooting steps for resolving issues with the TruckIT Portal.

  1. If you're having issues on the TruckIT Portal, navigate to https://portal.truckit.com/

  2. If you have logged in already, log out.

  3. Clear your browser's cache.

    Tip: Go to ⋮ (three-dot menu) > History > Clear browsing data. Select "All time," check the "Cache" and "Cookies" boxes, and click "Clear data."

  4. Log in with your username and password again.

NOTE:

  • If you're still having issues after these troubleshooting steps, contact support.

  • Please make sure to explain the issue in detail. If possible, send a screenshot or screen recording of the issue you're having.
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