Add a Foreman or Point of Contact to a Project in the TruckIT Portal

Step 1: Create the User as a Dispatcher

A foreman or point of contact must have a dispatcher account before they can be assigned to a project. If they don’t have one yet, create it first.

1. Open My Team. From My Company, select My Team.

2. Start a new team member. Click Create New Team Member and enter the required user information.

3. Set the role to Dispatch. Select Trucker as the role, click the Trucker Type drop-down, and choose Dispatch.

4. Save. Review the user’s details and click Save — the dispatcher account is ready to be assigned.

Step 2: Assign the User to a Project

Once the dispatcher account exists, assign that user as the project’s foreman or point of contact.

1. Open the project. Go to Projects and Sites > Projects, and select the project you want to update.

2. Find the Foreman / Point of Contact field. Open its drop-down list.

3. Select the correct user. The selected user is now listed as the foreman or point of contact for that project.

Note: points of contact and foremen must have a dispatcher account before they can be selected for a project. If someone doesn’t appear in the dropdown, check their team member profile and confirm they’re set up as a dispatcher.

When to Assign a Foreman or Point of Contact

Assign a foreman or point of contact whenever a project needs one clear person responsible for field communication, project oversight, or jobsite coordination — for example:

Tip: assign one clear contact per active project, and update it whenever project ownership changes — an outdated contact creates confusion for drivers and dispatchers working the job.

What Happens Next

With a foreman or point of contact assigned, drivers, dispatchers, and other team members can quickly see who’s responsible for that project. You can change this assignment at any time — just reopen the project and select a different user from the Foreman / Point of Contact dropdown.

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