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Add a Custom Field to a Payload in the TruckIT Portal

Learn how to add a custom field, such as Cost Rate, to a project payload so the field appears on submitted tickets.

TruckIT · Projects & Payloads TruckIT
Add a Custom Field
1. Open Projects and Sites. From the TruckIT Web Portal, go to Projects and Sites.
Go to Projects and Sites
2. Select the project. Choose the project the payload belongs to.
Select the project
3. Open Custom Fields. Find the payload in the list and click Custom Fields.
Click Custom Fields on the payload
4. Click Add Field.
Click Add Field
5. Choose a custom variable. Click Select and pick the variable from the list.
Select a custom variable
6. Confirm the field. Click the checkmark next to the row to save it to the payload.
What Happens Next
The custom field is now attached to this payload and appears wherever the payload’s details are shown — on the ticket, in reports, and anywhere else that field is referenced.
TruckIT Questions? support@truckit.com