TruckIT · Haulers & Partners
Two ways to bring a third-party hauler onto TruckIT — with very different setup, dispatching, and visibility. Here’s how to tell them apart and which one fits your situation.
How They’re Set Up
Offline Hauler
Your company creates the account: go to My Company > Settings > Haulers > Add Offline Hauler and enter their company details.
You must set up at least one Dispatcher account for the hauler.
From there, that dispatcher can add the rest of the drivers — or you can add all the drivers yourself.
Invited Hauler
Your company only needs to send an invite: go to My Company > Settings > Haulers > Preferred Haulers > Invite Hauler.
The hauler receives an email with a link to create their own free account.
From there, they add all of their own driver accounts and create their own trucks — you don’t set any of this up for them.
How Dispatching Works
Offline Hauler
You can dispatch straight to a specific truck, or to the hauling company itself.
On the dispatch screen: Jobs > Dispatch, select your project and payload, click Haulers, find the offline partner, click Show Trucks, and drag the truck(s) you want into the dispatch area.
Invited Hauler
You can only dispatch to the invited hauler’s company — not to a specific truck, since you don’t manage their fleet.
You request a number of trucks for the job. The hauler receives that request and manually adds trucks on their end to fulfill it.
Visibility & Control
Offline Hauler
Full account access, any time. You can always see — and manage, if you choose to — its dispatchers, drivers, and trucks, though the hauler can just as easily run all of that on their own.
Invited Hauler
Visibility into tickets only. You have no access to or control over their account — it belongs entirely to the hauler.
Which Type Should You Choose?
It comes down to how much account access you need, not how much day-to-day management you’re willing to take on. An offline hauler always gives you access to their account — you can see, and optionally manage, their dispatchers, drivers, and trucks, but the hauler is just as able to run all of that themselves. An invited hauler runs entirely on their own: you only ever see the resulting tickets, with no access to their account at all.
Tip: if the hauler is a one-person contractor, it’s usually best to add them as an offline hauler and assign their truck directly to the job. It skips the invite link, the separate login, and the request-and-wait step — and it’s simpler for the driver.
The Preferred List
Both offline and invited haulers live together on your company’s Preferred Haulers list (My Company > Settings > Haulers > Preferred Haulers) — it’s the shared list dispatchers pick from regardless of hauler type.
Filter by Preferred while dispatching: use the Preferred filter on the hauler picker to narrow the list to your approved partners. You can also build your own custom lists — by region, market, or truck type — and sort by those instead, so dispatchers land on the right partner faster. For the full walkthrough, see Managing and Adding Third-Party Haulers on the TruckIT Portal.
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