TruckIT · Product Update
AirTicket Lite gets ticket deletion, a new audit log for pricing and ticket changes arrives, and the Factored ticket filter lands on web and mobile — alongside other targeted fixes.
Live Now
TL;DR
What’s New
– Delete AirTicket Lite Web
– Audit log for pricing & ticket changes Web
– Auto open/close at pickup & drop-off — enhancements Web
– Draft job — split a job as draft Web
– Sign ticket restriction removed — open to every company Web
– “Factored” ticket filter Web Mob
Quality-of-Life Fixes
– TicPic report null region Web
– Duplicate trailer name entries Web
– Clearer sign-up error message Web
– Ticket custom field permissions Web
– Pay Now tab flag fix Web
– UI drag-and-drop error Web
– Project contact visibility Web
– Auto-close-at-drop-off toggle Web
– Job Board truck/hauler loading Web
– Reports ticket search filters Web
– Ticket issue error at pickup Mob
– Edit Job Equipment crash Mob
– Dispatch notes after copy Mob
– Notes list formatting Mob
Web Portal — What’s New
Delete AirTicket Lite
What it isYou can now permanently delete an AirTicket Lite ticket directly from the ticket record, with safeguards that block deletion once a ticket is Finally Reconciled — the delete action is hidden entirely at that point, and the 404 error some of you hit while deleting is fixed.
Why you’ll careClean up duplicate or erroneous lite tickets without waiting on support, while reconciled records stay protected from accidental removal.
Audit Log for Pricing & Ticket Changes
What it isA new audit log tracks who changed pricing and ticket details, and when, right in the UI.
Why you’ll careFull visibility into pricing and ticket edits makes it easy to answer “who changed this and why” without digging through support tickets.
Auto Open/Close Ticket Per Load at Pickup & Drop-off
What it isAuto-open at pickup and auto-close at drop-off — already live for every load — got reliability enhancements this sprint, including passing drop-off location details through when a ticket closes.
Why you’ll careThe pickup-to-drop-off flow you’re already using is more reliable and carries more useful data — no changes needed on your end.
Draft Job — Split a Job as Draft
What it isYou can now split a job into multiple draft jobs before publishing.
Why you’ll carePlan complex jobs in stages without committing to a final structure until you’re ready.
Sign Ticket Improvements — Now Available to Everyone
What it isThe restriction on removing a signature from a ticket has been lifted — every company can now remove a signed ticket’s signature when needed, no request required.
Why you’ll careOne less thing to manage — this capability now just works for every account starting this sprint.
“Factored” Ticket Filter
What it isA new “Factored” filter is now available among the standard ticket filters, giving you another way to filter and view your tickets.
Why you’ll careQuickly isolate factored tickets for reconciliation without paging through the full ticket list.
Suggested action: Try the new features in the portal. If something looks off, do a hard refresh (Ctrl + R or Cmd + Shift + R) and clear your cache.
Mobile App — What’s New
“Factored” Ticket Filter
What it isThe same “Factored” filter available on web now works on the mobile ticket list filters, matching the web experience.
Why you’ll careReconcile factored tickets from the field without switching to a laptop.
Suggested action: Update your mobile app to the latest version from the App Store or Google Play to get these changes.
Quality-of-Life Fixes
TicPic Report Null Region Web
Fixed an issue where a null region caused the TicPic report to fail.
Duplicate Trailer Names Web
Fixed an error that could create duplicate trailer name entries.
Clearer Sign-Up Error Web
Sign-up now returns a clear error message when the chosen username is already taken.
Ticket Custom Field Permissions Web
Revised the permissions logic for custom fields on tickets.
Pay Now Tab Flag Fix Web
Fixed an issue where the Pay Now tab feature flag wasn’t being respected.
UI Drag-and-Drop Error Web
Fixed an error caused by conflicting drag-and-drop handlers in the UI.
Project Contact Visibility Web
Fixed an issue where project owners could see contacts that should have been restricted.
Auto-Close-at-Drop-off Toggle Web
The auto-close-at-drop-off toggle now correctly reflects changes.
Job Board Truck/Hauler Loading Web
Trucks and haulers now load correctly when switching between jobs on the Job Board.
Reports Ticket Search Filters Web
The Tickets tab’s prefilled search now respects date and filter changes.
Ticket Issue Error at Pickup Mob
Fixed an error when issuing a ticket at pickup with no truck selected.
Edit Job Equipment Crash Mob
Fixed a crash when editing job equipment.
Dispatch Notes After Copy Mob
Notes now show up after copying from project notes on Dispatch.
Notes List Formatting Mob
Project notes with bullet or numbered lists no longer wrap incorrectly.
What you might want to do
Review: Check the new pricing and ticket audit log to confirm your team’s recent changes look right.
Update Mobile App: Update to the latest version to get the Factored ticket filter and this sprint’s fixes.
Recommendation: If your account relied on the sign ticket removal restriction, no action is needed — it’s now on for every account automatically.
TruckIT
Questions? support@truckit.com