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What’s New This Sprint | December 12th, 2025

Here’s the December 12th (2025) edition of TruckIT's sprint newsletter and a quick look at the latest updates.

Summary

This sprint release focuses on smoother dispatching, better ticket handling, cleaner mobile workflows, and more control for subhaulers and job owners. From staggered start times to smarter auto-close ticket settings, these updates help reduce manual steps, prevent confusion, and make day-to-day operations easier.

 

These updates are LIVE now in the TruckIT Portal and Mobile Apps.

 

TL;DR

New in the Web Portal:

  • Staggered Start Times for Subhauler Trucks (Feature flag)

  • Update Tonnage at Pickup

  • TicPic PDF Download for Restricted Customers

  • “Select All” Option on Dispatch Page

  • Project Data Updates for Subhaulers

  • AirTicket Lite: Change Job Link After Linking (Feature flag)

  • Auto-Close Tickets at Drop-Off Geofence

  • “Auto-Close Tickets at Drop-Off by Default” Toggle

New in Mobile:

  • Update Tonnage at Pickup

  • Hide Progress Bar for Infinite Quantity Payloads

  • Template Jobs Now Visible and Filterable

  • Add Quantity & Ticket Number When Closing Tickets

Fixes & Improvements:

  • Standardized “TicPic” spelling

  • Updated “Allow SubHaulers” toggle

  • Live map labels fixed on Android

  • Issues with “Drop-Off Complete” after auto-close resolved

 

What’s New

Dispatch & TruckIT Portal

  • Staggered Start Times for Subhauler Trucks (Feature flag).
    What it is:     This feature allows Job Owners to schedule staggered start times for Subhauler's trucks using customizable time slots. To use this feature, the 'Allow SubHauler' toggle must be turned off since staggered start times only apply to the subhauler added by the Job Owner.
    ​Why you’ll care: Job Owners can streamline loading site operations by staggering truck site arrivals, which helps reduce congestion and delays. At the same time, Primary Subhaulers gain the flexibility to assign and adjust truck start times to fit their operational schedules better. Drivers also benefit from having clear and accurate start times, improving punctuality and coordination. Altogether, this enhances scheduling efficiency, minimizes idle time, and maximizes resource utilization across the entire process.

  • Update Tonnage at Pickup
    ​What it is: When a driver taps “Pick‑Up Complete” after loading, they’re taken to the ticket input screen to enter the ticket number and tonnage. The total tonnage will update at the Pick‑Up stage.
    ​Why you’ll care: Updating tonnage at pickup gives earlier, more accurate visibility into material movements, improves operations tracking, and customer reporting.

  • TicPic PDF Download for Restricted Customers
    ​What it is: This update allows restricted customers to download the TicPic PDF for their jobs.
    ​Why you’ll care: It reduces dependency on manual sharing and ensures all stakeholders have the necessary documentation for billing, compliance, and record-keeping while improving transparency and customer satisfaction.

  • ‘Select All’ Option on Dispatch Page
    What it is:     A new drop-down option on the Dispatch that allows users to select an entire fleet at once (applicable to My Fleet and Haulers).
    ​Why you’ll care: By enabling bulk selection, dispatchers can quickly assign entire fleets or subhauler fleets, thereby improving efficiency and speeding up job setup—especially for large projects involving multiple trucks.

  • Project Data Updates for Subhaulers
    What it is:     Subhaulers can add their own project name to jobs they receive, without changing the original name set by the job owner. This custom name will appear in their account across related entities like tickets and reports, making it easier to align with their internal naming conventions. Subhaulers will also see project history for jobs assigned to them, while original project details remain visible for reference.
    ​Why you’ll care: This update gives subhaulers more control and clarity when managing jobs and billing, and ensures consistency with internal processes—all without affecting the job owner’s data.

  • AirTicket Lite: Change Job Link After Linking
    What it is:     We recently added the option to convert AirTicket Lite into a manual ticket by linking it to a job. With this update, users can now change the linked job even after the initial link has been made.
    ​Why you’ll care: This enhancement reduces errors, saves time, and provides flexibility to correct mistakes or update job associations without creating a new ticket.

  • Auto-Close Tickets at Drop-Off Geofence
    ​What it is: We enhanced the existing ticket closure logic that automatically closes tickets when a truck enters a designated drop-off geofence—even for jobs without a paver. This is controlled by a toggle on the project payload called ‘Auto close ticket at Drop-off.’ When enabled, tickets will auto-close upon entering the drop-off geofence, except for Hourly tickets and Load-per-day tickets.

    1. If auto-close is ON and the truck enters the site geofence, the ticket closes before reaching the paver.

    2. If auto-close is OFF, the ticket closes only when the truck enters the paver’s dynamic geofence.

    3. Dump job flows are excluded to avoid closing tickets with zero quantity.

    4. Auto-closed tickets do not include pricing details.

    Why you’ll care: It eliminates manual ticket closure, reducing administrative effort and improving accuracy. Excluding hourly and load-per-day tickets, avoids unintended closures and maintains correct billing practices.

  • ‘Auto-Close Tickets at Drop-Off by Default’ Toggle
    ​What it is: A new option under Job Settings allows users to enable or disable ‘Auto close ticket at Drop-Off by Default’ at the payload level. When enabled, tickets will automatically close when the truck enters the drop-off geofence. This does not apply to Hourly tickets or Load-per-day tickets to prevent unintended closures.
    ​Why you’ll care: It ensures smoother workflows while respecting exceptions at a payload level.

Suggested action: Explore these new features and implementations, learn how they improve workflows, and share best practices with your team to maximize efficiency and adoption.

 

Mobile Apps (Driver, Contractor, Inspector)

  • Hide Progress Bar for Infinite Quantity Payloads
    ​What it is: This update removes the progress bar for payloads with unlimited quantities, aligning the behavior with job tiles where no progress indicator is shown for unlimited quantities.
    ​Why it helps: It improves clarity and avoids misleading visuals in project views.

  • Template Jobs Now Visible and Filterable
    What it is:     The contractor app now includes a “Template” filter under Jobs for easier sorting.
    ​Why it helps: These improvements make it easier to find and manage template jobs, ensuring better visibility and organization for upcoming work.

  • Add Quantity and Ticket Number Fields When Closing Tickets
    ​What it is: Previously, the mobile app only displayed a Note field when closing a ticket, while the portal included Weight/Quantity and Ticket Number fields. Why it helps: The update ensures that both Weight/Quantity and Ticket Number fields are shown when closing a ticket on the Mobile App, improving consistency between the app and portal.

Suggested action: Ask drivers and contractors to update to the latest TruckIT app to see these changes.

 

Quality-of-Life Fixes

  • Standardize ‘TicPic’ Spelling:

    A cleanup task to ensure consistent spelling and formatting of the term “TicPic” throughout TruckIT. This small but important change helps maintain professional standards and prevents errors caused by inconsistent labels.
    ​

  • Update 'Allow SubHaulers' Toggle:

    A new global setting has been added under Job Settings that introduces the ‘Allow SubHaulers’ toggle. The toggle remains visible while dispatching, so job Owners can still enable or disable it per job, but the initial value will follow the configuration in Settings.
    ​

  • Live Map Labels Fixed on Android:

    Truck labels now appear correctly on Android, making it easier for Dispatchers to identify and track vehicles in real time for smoother dispatching and monitoring.
    ​

  • ‘Drop-Off Complete’ issues with Auto-Close:

    After auto-closing a ticket at drop-off, the ‘Drop-Off Complete’ button was still shown instead of ‘Pick-Up Complete.’ This issue has been resolved, and the correct button now appears after auto-closure.

What you might want to do

  • Review
    Explore the new dispatch tools, auto-close settings, and project updates in the Portal. Walk through a test job to see the new flows.

     

  • Update Mobile App
    Ask your team to update now so drivers and contractors see the improved workflows.

     

  • Recommendation
    If you don’t see the new updates, log out, clear the cache, and log back in. Check the in-app Resource Center for troubleshooting guides.

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