Connect Verizon Connect to TruckIT with an API Key

Use this article to connect Verizon Connect, also known as Fleetmatics Reveal, to TruckIT using API credentials.

TruckIT may need an API key or related Verizon Connect credentials to connect your fleet data. A Verizon Connect admin can find or generate these credentials from the Verizon Connect account, admin, integration, or developer settings.

Before you begin

Make sure you have:

Admin access to Verizon Connect, Fleetmatics, or Reveal
Permission to access account, admin, integration, or developer settings
Permission to create or view API credentials
Your Verizon Connect account or company name
A technical contact who can help if Verizon Connect requires confirmation

Verizon Connect settings may look different depending on your account setup. The current article notes that the names of these areas can vary by account.

Log in to Verizon Connect

Go to the Verizon Connect portal your company normally uses.
Sign in with an admin account.
Confirm you are in the correct Verizon Connect company account.

Use an admin login because non-admin users may not be able to view API or developer settings.

Open the Admin or Account area

After logging in, open the area where account settings are managed.

Look for a menu item such as:

Admin
Account
Settings
Account & Preferences

The exact name may vary by Verizon Connect account.

Find the API or integration settings

In the admin or settings area, look for a section related to integrations or developer access.

Possible labels may include:

Integrations
Marketplace
Developer / API
API Access
Web Services
Data Feed

If there is a search bar in Verizon Connect settings, search for:

API
Developer
Integration

Create or view API credentials

Once you find the API or developer settings, look for existing credentials or create a new set of credentials.

If credentials already exist, you may see an existing:

API key
Client ID and Client Secret
API username and password

If credentials do not already exist, choose an option such as:

Create New Key
Generate Key
Add Application

Use a recognizable name, such as:

TruckIT Integration

This makes it easier for your team to understand what the API key is used for later.

Copy the API credentials

Copy the credentials exactly as shown in Verizon Connect.

Depending on your Verizon Connect setup, the credentials may include:

API Key
Client ID
Client Secret
API username
API password

Some systems only show the secret one time. If the secret only appears once, copy and store it securely before leaving the page. If you lose it, you may need to generate a new key and revoke the old one.

Send the credentials to TruckIT

TruckIT will tell you which fields are required for your account. The current article says to send TruckIT the API key, or the Client ID and Client Secret if that is the credential format, plus the Verizon Connect account or company name and a technical contact.

Send TruckIT:

API Key, or Client ID and Client Secret
Verizon Connect account or company name
Technical contact name
Technical contact email

Use the secure method recommended by TruckIT when sharing API credentials. Do not post API credentials in public channels or shared documents.

After credentials are sent

After TruckIT receives the required Verizon Connect credentials, TruckIT can continue the integration setup.

Your team may be contacted if:

The API key does not work
Additional Verizon Connect permissions are required
Verizon Connect needs API access enabled
The account name does not match the credentials
A technical contact needs to confirm access

Best practices for API keys

Treat API credentials like passwords.

Recommended best practices:

Create a dedicated API key for the TruckIT integration.
Name the key clearly, such as TruckIT Integration.
Copy the credentials exactly as shown.
Store credentials securely.
Share credentials only with approved TruckIT contacts.
Revoke old or unused keys.
Generate a new key if the secret was lost or exposed.
Use a technical contact who can help troubleshoot access.

Troubleshooting

I do not see API or Developer settings

You may not have admin access, or API access may need to be enabled by Verizon Connect. Ask your internal Verizon Connect admin to grant access or open a Verizon Connect support request to enable API access.

I cannot find Integrations or API Access

Check other account areas such as Admin, Account, Settings, Marketplace, Developer / API, Web Services, or Data Feed. If Verizon Connect has a settings search bar, search for API, Developer, or Integration.

My key only showed once

Some systems only show the secret one time. If you did not save it, generate a new key and revoke the old one.

I am not sure which credentials to send

Send the credential format available in your Verizon Connect account. This may be an API key, API username and password, or Client ID and Client Secret. TruckIT can confirm which fields your account supports.

The integration is not working after I sent the credentials

Confirm the credentials were copied correctly, the Verizon Connect account name is correct, and the key has the required permissions. If the issue continues, TruckIT may need help from the technical contact listed for the account.

Frequently asked questions

Where do I find my Verizon Connect API key?

Log in to Verizon Connect with an admin account, then look under account, admin, integration, developer, API access, web services, or data feed settings.

What should I name the API key?

Use a clear name such as TruckIT Integration so your team can identify the key later.

What credentials does TruckIT need?

TruckIT may need an API key, Client ID and Client Secret, or API username and password, depending on your Verizon Connect setup.

What else should I send with the API key?

Send your Verizon Connect account or company name and a technical contact name and email.

What should I do if I cannot access API settings?

Ask your Verizon Connect admin to grant access or contact Verizon Connect support to enable API access.

What should I do if I lost the API secret?

Generate a new key and revoke the old one if the secret cannot be viewed again.