Analyze Truck Activity and Load Cycles in the TruckIT Portal (video)
Learn how to review truck timelines, routes, pickup time, drop-off time, and en-route activity for a job.
Use this article to review truck activity and analyze load cycles in the TruckIT Web Portal.
The Truck Activity report helps you understand how trucks moved throughout a job. You can use it to review pickup time, drop-off time, en-route activity, route history, and possible delays during the day.
Before you begin
Make sure you are logged in to the TruckIT Web Portal.
You may need permission to access reporting and analytics. If you do not see Reporting and Analytics or Truck Activity, contact your company administrator or TruckIT Support.
Before reviewing truck activity, confirm the:
- Date range
- Project
- Job order
- Truck or trucks you want to review
- Type of issue or activity you want to investigate
Open Truck Activity
- Log in to the TruckIT Web Portal.
- Go to Reporting and Analytics.
- Select Truck Activity.
- Adjust the date range to find the project you want to review.
- Open the Project dropdown.
- Select the project.
- Open the Job Order dropdown.
- Select the job you want to analyze.
After selecting the job, TruckIT will display a truck activity timeline for the selected job.
Review the truck activity timeline
The truck activity timeline shows what each truck was doing throughout the job.
Use the timeline to review:
- When trucks were at the pickup location
- When trucks were at the drop-off location
- When trucks were traveling between locations
- How long each part of the cycle took
- Whether trucks experienced long wait times or route delays
This helps your team understand how the job performed throughout the day.
Understand timeline colors
The Truck Activity timeline is color-coded so you can quickly understand each truck’s activity.
| Timeline color | What it means |
|---|---|
| Blue | Time spent at the pickup location |
| Green | Time spent at the drop-off location |
| Gray | Time spent en route to a location |
Use these colors to identify where trucks spent the most time during the job.
For example, a long blue segment may suggest extended time at the pickup location, while a long green segment may suggest delays at the drop-off location.
Review truck locations during the job
In addition to the color-coded timeline, TruckIT shows each truck’s location throughout the job day.
Use the slider at the bottom of the page to move through the day and see where trucks were at specific times.
This can help you investigate:
- Route choices
- Traffic delays
- Pickup site backups
- Drop-off site backups
- Idle time
- Long cycle times
- Delays between pickup and drop-off
Use Truck Activity for load-cycle analysis
Load-cycle analysis helps your team understand how long it takes trucks to complete each part of the hauling cycle.
A typical cycle may include:
- Traveling to the pickup location
- Waiting or loading at pickup
- Traveling to the drop-off location
- Waiting or unloading at drop-off
- Returning for the next load
Use Truck Activity to identify which part of the cycle is slowing the job down.
What to look for during review
When reviewing truck activity, look for patterns that may explain job performance.
Common patterns include:
- Trucks waiting too long at the pickup site
- Trucks waiting too long at the drop-off site
- Trucks taking longer routes than expected
- Trucks arriving too close together
- Trucks spaced too far apart
- One truck performing differently than the rest
- Traffic or site backups at a specific time of day
- Gaps in activity that may need follow-up
These patterns can help dispatchers and operations teams make better decisions for future jobs.
Best practices for reviewing Truck Activity
Use Truck Activity after high-volume jobs, delayed jobs, or jobs with unusual ticket or performance results.
Recommended best practices:
- Start with the date range, project, and job order.
- Review the full timeline before focusing on one truck.
- Compare multiple trucks working on the same job.
- Look for repeated delays at pickup or drop-off.
- Use the slider to connect timeline activity with truck location.
- Review ticket activity alongside truck activity when investigating job performance.
- Use findings to improve future dispatch planning and truck spacing.
Troubleshooting
I do not see Truck Activity
Your user role may not have permission to access reporting and analytics. Contact your company administrator or TruckIT Support.
I cannot find the project I need
Check the selected date range first. The project dropdown depends on the date range you choose.
I cannot find the job order I need
Make sure you selected the correct project and date range. If the job still does not appear, check whether the job was active during that date range.
The timeline does not show the activity I expected
Confirm that the correct job order is selected. You may also want to review truck assignments, location data, and ticket activity for the job.
I am not sure what the colors mean
Blue shows time at the pickup location, green shows time at the drop-off location, and gray shows time en route.
Frequently asked questions
Where do I find Truck Activity?
Go to Reporting and Analytics > Truck Activity in the TruckIT Web Portal.
What is Truck Activity used for?
Truck Activity is used to review truck timelines, locations, routes, and load-cycle activity for a selected job.
What does blue mean on the timeline?
Blue means the truck was at the pickup location.
What does green mean on the timeline?
Green means the truck was at the drop-off location.
What does gray mean on the timeline?
Gray means the truck was en route to a location.
How do I review where a truck was during the day?
Use the slider at the bottom of the page to move through the job day and review truck locations at different times.
How can Truck Activity help my team?
Truck Activity can help your team identify delays, site backups, route issues, long wait times, and opportunities to improve future dispatch planning.