Understand Site Types in the TruckIT Portal
Learn how site types affect driver workflows, ticket prompts, material details, pickup sites, and drop-off sites.
Use this article to understand how site types work in the TruckIT Web Portal.
A site type tells TruckIT how a location should behave in the driver workflow. The site type affects when drivers are prompted to enter material details, submit ticket information, or upload ticket photos.
Choosing the correct site type helps drivers follow the right workflow in the mobile app and helps your team keep ticket and material records accurate.
Before you begin
Before choosing a site type, confirm how the location is used in your operation.
Ask:
- Is material weighed at this location?
- Is this location usually a pickup site?
- Is this location usually a drop-off site?
- Should the driver be prompted for ticket information here?
- Should the driver enter material details at this location?
The correct site type depends on what happens at the site.
Why site types matter
Site types primarily affect the driver’s workflow. Different site types change the order in which TruckIT asks the driver for load details and ticket photos.
This matters because the driver experience changes depending on whether the site is used for pickup, drop-off, material weighing, or jobsite activity.
For example, if TruckIT expects ticket information at the pickup site, the driver may be prompted differently than they would be at a drop-off site where no material details are needed.
Site type overview
| Site type | Common use | Driver workflow impact |
|---|---|---|
| Dump | Drop-off location where material is weighed | Driver is prompted for material details when loading or unloading at this location |
| Mill | Pickup location where material is weighed | Driver is prompted for material details at this location |
| Plant | Pickup location where material is weighed | Driver is prompted for material details at this location |
| Job | Pickup or drop-off location where material is not weighed | Driver is not prompted for material details at this location |
| Yard | Pickup or drop-off location where material is not weighed | Driver is not prompted for material details at this location |
| Pit | Pickup location | Driver is asked to submit ticket information at pickup |
| Quarry | Pickup location | Driver is asked to submit ticket information at pickup |
Dump, Mill, and Plant sites
Use Dump, Mill, or Plant when material is weighed at the location.
When one of these site types is used, the driver will be prompted to fill in material details when loading or unloading at that location.
Typical use:
- Dump: Used as a drop-off point.
- Mill: Used as a pickup point.
- Plant: Used as a pickup point.
Use these site types when material details should be captured as part of the driver’s workflow.
Job and Yard sites
Use Job or Yard when material is not weighed at the location.
A Job or Yard can be used as either a pickup or drop-off location. However, the driver will not be prompted to fill in material details at that location.
For example, if Job is selected as the drop-off location, the driver is asked for ticket information at the pickup site instead.
Use these site types when the site is important to the job route but should not trigger material-detail prompts for the driver.
Pit and Quarry sites
Use Pit or Quarry when the driver should submit ticket information at the pickup site.
When a Pit or Quarry is used, the driver is asked to submit ticket information at pickup.
Use these site types when ticket capture should happen as part of the pickup workflow.
How to choose the right site type
Use this quick guide:
| If the location is... | Choose this site type |
|---|---|
| A drop-off point where material is weighed | Dump |
| A pickup point where material is weighed | Mill or Plant |
| A pickup site where ticket information should be submitted | Pit or Quarry |
| A pickup or drop-off location where material is not weighed | Job or Yard |
When in doubt, choose the site type based on what the driver should be asked to do at that location.
Best practices for site types
Keep site types consistent so driver workflows stay predictable.
Recommended best practices:
- Choose the site type based on the driver workflow, not just the location name.
- Confirm whether material is weighed at the site.
- Use Pit or Quarry when ticket information should be captured at pickup.
- Use Job or Yard when material is not weighed at the location.
- Avoid changing site types without reviewing how it may affect active jobs or driver prompts.
- Train dispatchers and admins on how site types affect ticket capture.
- Review site types during project setup before dispatching jobs.
Troubleshooting
Drivers are being asked for ticket information at the wrong location
Review the pickup and drop-off site types. The site type controls when the driver is prompted for ticket or material information.
Drivers are not being prompted for material details
Check whether the site is set as Job or Yard. These site types do not prompt drivers to fill in material details at that location.
Drivers are being prompted at pickup
Check whether the pickup site is set as Pit or Quarry. These site types prompt the driver to submit ticket information at pickup.
I am not sure whether to use Job or Yard
Use the option that best matches your company’s naming and operational standards. Both are used for locations where material is not weighed.
I selected the wrong site type
Update the site type if your permissions allow it. If the site is already being used on active jobs, review the impact before making changes.
Frequently asked questions
What does a site type do in TruckIT?
A site type affects the driver’s workflow. It changes when TruckIT asks the driver for load details or ticket photos.
Which site types are used when material is weighed?
Use Dump, Mill, or Plant when material is weighed at the location.
Which site types are used when material is not weighed?
Use Job or Yard when material is not weighed at the location.
What happens when I use a Pit or Quarry?
When a Pit or Quarry is used, the driver is asked to submit ticket information at the pickup site.
Can a Job or Yard be a pickup or drop-off location?
Yes. A Job or Yard can be either a pickup or drop-off location, but the driver will not be prompted for material details at that location.
Why are site types important for drivers?
Site types tell TruckIT when to ask drivers for ticket information, material details, or ticket photos. Choosing the wrong site type can create confusion in the mobile app workflow.