Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

Use Grid View While Dispatching in the TruckIT Portal

Learn how to use Grid View during dispatch to see available trucks by truck type.

Use this article to view available trucks by truck type while dispatching a job in the TruckIT Web Portal.

Grid View helps dispatchers quickly see which trucks are available in each truck type category. This is useful when a job requires specific equipment or when you want a faster way to review truck availability before assigning trucks to a job.

Before you begin

Make sure you are logged in to the TruckIT Web Portal.

You may need permission to dispatch jobs. If you do not see Dispatch, Grid, or truck type categories, contact your company administrator or TruckIT Support.

Before using Grid View, confirm:

  • The project you want to dispatch
  • The payload for the job
  • The truck type or equipment needed
  • Which trucks are available
  • Whether the payload requires a specific truck type

Open the dispatch screen

1. Go to the Dispatch tab.
 
2. Select the Project for the job.
 
3. Select the Payload for the job.
 

Selecting a project and payload creates the job order setup so you can begin assigning trucks. 

Switch to Grid View

1. On the dispatch screen, click Grid.
 

2. Review the truck type categories shown in the grid.

 
Grid View organizes available trucks by truck type so you can choose the right equipment more easily. 
 

View trucks by truck type

  1. Click a Truck Type in the grid.

  2. Review the trucks available for that category.

  3. Select the truck or trucks needed for the job.

  4. Continue the dispatch workflow.

  5. Review the job details before saving.

Use this view when you want to quickly narrow truck options by equipment type.

When to use Grid View

Use Grid View when truck type matters during dispatch.

Common examples include:

  • The payload requires a specific truck type.

  • You want to compare truck availability by equipment category.

  • Your fleet has several truck types.

  • You want to reduce scrolling through a long truck list.

  • Dispatchers need a cleaner view of available trucks.

  • You want to avoid assigning the wrong truck type to a job.

If you already know exactly which truck you need, you may be able to dispatch from the standard truck list. If you need to review trucks by category, use Grid View.

Why Grid View is helpful

Grid View gives dispatchers a more organized way to assign trucks.

It can help your team:

  • Find available trucks faster

  • Match the right equipment to the payload

  • Reduce dispatching errors

  • See truck availability by category

  • Improve dispatch speed during busy periods

  • Keep truck assignment decisions more consistent

Review before saving the job

Before saving the dispatch, confirm:

  • The correct project is selected

  • The correct payload is selected

  • The truck type is appropriate for the job

  • The selected truck or trucks are correct

  • Start times are accurate

  • Pickup and drop-off details are correct

  • Driver notes are complete, if needed

This helps prevent incorrect truck assignments before the job is sent.

Troubleshooting

I do not see the Grid option

Your account may not have access to this dispatch view, or your user role may not have permission to dispatch jobs. Contact your company administrator or TruckIT Support.

I do not see the truck type I need

Check whether that truck type exists in your account and whether trucks have been assigned to that truck type.

I clicked a truck type, but no trucks appear

There may not be any available trucks for that truck type. Check your fleet setup, active assignments, regions, and truck availability.

The truck I need is not showing

The truck may not match the selected truck type, may be unavailable, may be assigned to another job, or may be hidden by a region filter.

I selected the wrong truck type

Return to the truck type list in Grid View and choose the correct category before saving the job.

Frequently asked questions

Where do I find Grid View?

Go to the Dispatch tab, select a project and payload, then click Grid.

What does Grid View show?

Grid View shows trucks available by truck type category.

Why should I use Grid View while dispatching?

Use Grid View when you want to quickly find trucks by equipment type before assigning them to a job.

Can I click a truck type to see available trucks?

Yes. Click a truck type to see available trucks in that category.

What should I check if trucks are missing?

Check truck type setup, fleet availability, active job assignments, and region filters.